6 Steps to successfully implementing payment orchestration for in-person excellence

• Payment orchestration simplifies complex setups by consolidating endpoints and providers into one vendor-agnostic platform.

• Smart routing lowers costs and boosts success rates by adapting to real-time payment data.

• Scalable platforms support diverse in-person setups, future-proofing businesses as they grow.

• Centralised data management turns payment data into actionable insights to optimise operations and customer experiences.

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This is where Payment Orchestration Platforms (POPs) step in, revolutionising how businesses manage in-person payment acceptance. By blending technical agility with powerful data insights, POPs empower businesses to navigate complexity and outperform competitors. But let’s be clear: implementing these game-changing solutions isn’t a walk in the park—it requires strategic planning and precise execution. 

In this article, we’ll uncover the best practices for implementing payment orchestration solutions, with a spotlight on in-person acceptance. Leveraging Aevi’s deep industry expertise, we’ll demystify the process and showcase how a streamlined approach to payment orchestration can transform your business, making success not just achievable, but inevitable. 

Get ready to unlock the full potential of your payment strategy! 

The first step in implementing a payment orchestration solution is to define your objectives clearly. For in-person payments, this typically includes:

• Operational agility: Break free from walled garden ecosystems and simplify the management of multiple endpoints and payment service providers (PSPs) with a centralised, vendor-agnostic solution. 
• Cost efficiency: Reduce transaction costs through smart and dynamic routing, by e.g. dynamically directing transactions to the most cost-effective acquirer—whether it’s leveraging local rates, cross-border savings, or competitive fees. 
• Enhanced customer experience: Deliver faster, seamless checkouts while supporting diverse payment methods that cater to customer preferences. 

Aevi’s platform exemplifies these goals by enabling merchants to consolidate into one unified system, reducing operational complexity while maximising transaction success rates. This foundation helps align implementation strategies with business objectives. 

In-person payment environments can vary significantly, spanning everything from traditional retail stores to pop-up shops, self-service kiosks, vending machines and hospitality settings like restaurants, hotels as well as personal care and wellness services such as beauty salons or pet grooming establishments. These environments encompass both attended scenarios, where staff facilitate transactions, and unattended setups, such as parking terminals, ticket machines, and fuel pumps. Additionally, they cater to a broad spectrum of transaction types, from B2C interactions focused on consumer convenience to B2B payments that often involve higher-value transactions and complex workflows. 

The diversity doesn’t stop there; businesses must also navigate a plethora of hardware types, including countertop terminals, portable devices, mobile card readers, and integrated systems. Each of these endpoints introduces unique integration and management challenges, particularly when combined with the need to support various payment methods like cards, digital wallets, and QR codes. 

A payment orchestration solution must be scalable enough to handle diverse hardware, software, and network configurations. According to IDC, businesses that invest in scalable solutions reduce operational bottlenecks by up to 35%. 

Aevi’s platform simplifies scalability with modular solutions, ensuring smooth integration across devices and payment types. By choosing a platform built to grow with your needs, you future-proof your operations. 

Smart routing is a game-changer that reduces transaction costs and improves acceptance rates. By dynamically routing transactions, merchants can lower fees and minimise failed transactions. A Deloitte study found that businesses leveraging real-time payment data see a 15% increase in transaction success rates.  

Aevi’s smart routing capabilities enable merchants to adjust strategies instantly, ensuring optimal performance during busy periods or when specific PSP or Acquirer experience issues. 

Managing payment data across multiple providers can be daunting. Financial teams spend up to 30% of their time manually reconciling data—a costly, time-consuming process. Advanced payment orchestration platforms centralise and standardise data, providing merchants with actionable insights. 

Aevi’s platform excels at transforming raw payment data into business intelligence. For example, merchants can identify trends in payment methods, customer behaviour, and transaction success rates and use these insights to refine their strategies. 

Expanding payment acceptance often brings increased regulatory scrutiny. With 71% of companies expecting stricter compliance requirements, ensuring your payment orchestration solution supports accurate reporting is essential. 

Aevi’s platform helps merchants navigate this complexity with tools for generating compliance-ready reports across jurisdictions. By maintaining data consistency, you can minimise risks and focus on scaling your operations confidently. 

Before rolling out your payment orchestration solution, thorough testing is critical. Simulate real-world scenarios to identify potential issues and optimise performance. Aevi supports merchants with robust testing frameworks to ensure smooth implementation and operation. 

In-person payment orchestration isn’t just a buzzword—it’s a revolution. While many focus on online transactions, few have dared to tackle the complexities of in-person payment orchestration. At Aevi, we’re leading the charge, standing at the very tip of the spear, redefining what’s possible in payment acceptance. This isn’t just about keeping up with the market—it’s about staying ahead. 

The stakes have never been higher. Payment orchestration is no longer a luxury; it’s a critical necessity for businesses striving to compete in today’s fast-paced landscape. By embracing the right best practices, product managers and developers can unlock new levels of efficiency, deliver frictionless customer experiences, and gain actionable insights that drive growth. 

Implementing a payment orchestration solution is a bold, strategic investment in the future of your payment operations. Aevi’s platform is purpose-built to handle the nuances of in-person payment acceptance, providing an unmatched combination of tools, agility, and expertise. 

With Aevi, you’re partnering with the innovators at the forefront of in-person payment orchestration. Ready to transform your payment operations and outpace the competition? Get in touch with Aevi today and discover how we can elevate your payment strategy to new heights.