HOSPITALITY POS AND EPOS SYSTEMS

Hospitality POS & EPOS FAQs

• What’s the difference between hospitality POS and hospitality EPOS?

  POS stands for Point of Sale. EPOS stands for Electronic Point of Sale. In hospitality, both terms generally refer to the same type of digital system used to process payments and manage transactions in bars, restaurants, and hotels.

  Historically, EPOS was used to distinguish electronic systems from manual tills. Today, nearly all hospitality point of sale systems are electronic, so POS and EPOS are used interchangeably.

  The more important distinction for modern hospitality businesses is how those systems are managed across venues and locations. Coordinating hospitality POS systems centrally allows payments to remain consistent and scalable as operations grow.

• Can hospitality POS systems support both restaurants and hotels?

  Yes. Hospitality POS systems are designed to support different service formats, including table service, bar service, front desk payments, and self-service environments.

  Aevi connects these environments through a single orchestration layer, ensuring consistent payment logic across formats and properties.

  Want to know more about how restaurants can be smoothed and improved via orchestration? Check out these 8 key benefits here. 

• How does Aevi support multi-site hospitality businesses?

  Aevi centralizes payment configuration, device management, and transaction visibility across locations and regions. This allows hospitality groups to deploy updates and new payment methods estate-wide while maintaining consistent checkout experiences.

• Does Aevi work with my existing infrastructure, or do I need new systems?

  The great news is Aevi works alongside your existing hospitality POS and EPOS systems, so  there’s no need to replace your current point of sale software, devices, or acquirer relationships.

  As an orchestration layer, Aevi connects the payment environments you already run across bars, restaurants, hotels, and locations, which means you can centralize configuration and manage devices, and even introduce new payment methods without rebuilding your stack.

  Because Aevi is vendor-agnostic, you stay free to choose the devices and providers that suit your business, while managing payments through one coordinated platform.

• How does Aevi support peak service periods?

  Peak service in hospitality often means concentrated bursts of transactions across multiple touchpoints at once, ie. bar tabs closing, table payments processing, and hotel check-outs happening within the same window.

  Aevi supports these periods by coordinating payment flows centrally across hospitality POS and EPOS systems. Routing logic, acquirer connections, and device management are managed through one orchestration layer, reducing the operational strain of handling high transaction density across venues.

  Because configuration and monitoring are centralized, hospitality groups maintain visibility across locations during peak trading, rather than relying on isolated systems operating independently. This helps teams maintain consistent payment performance when service demand is at its highest.

• How does Aevi handle security and compliance?

  Aevi is built for enterprise and regulated environments. The platform supports PCI DSS and key ISO standards including ISO 20022, ISO 9001, ISO 27001, and ISO 22301, enabling secure and resilient hospitality payment operations at global scale.