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How PSPs can survive and thrive in 2025's payment landscape

Key Insights

  • PSPs face competition from direct merchant integrations and frictionless payment experiences.

  • PSPs must go beyond payment. Offering embedded finance, analytics, and tailored solutions is key to staying relevant.

  • Innovation, partnerships, and flexible solutions like Aevi’s orchestration drive success and ensure survival.

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2024 made one thing clear: traditional payment service providers (PSPs) can no longer rely on their role as middlemen. The payment landscape is evolving rapidly, and only those who adapt will thrive. In 2025, payments are no longer a standalone process; they are seamlessly embedded into everyday experiences. Merchants and consumers expect frictionless transactions, real-time settlements, and personalized services. For PSPs, the extinction clock is ticking, unless they pivot fast.

Think of 2025’s payment ecosystem as a fast-moving jungle, unpredictable and ruthless. Cash is fading into the background, replaced by open banking, real-time payments, and digital wallets. Consumers expect payments to be invisible, integrated, and instant. The biggest winners? Those who make transactions effortless and add value beyond processing.

Being a PSP in 2025 is not for the faint of heart. The payment landscape has transformed into a high-speed battleground where only the most adaptable will thrive. Gone are the days when simply moving money from one place to another was enough—today, PSPs must fight for relevance in a world where transactions are expected to be seamless, invisible, and intelligent.

Imagine a seasoned PSP executive sipping coffee in their office, scrolling through the latest industry news. Headlines scream about shrinking margins, new regulatory hurdles, and yet another big tech player stepping deeper into the merchant space. It’s clear: survival means evolution.

The 5 biggest challenges faced by PSPs

  1. Compressed margins: The old "just moving money" business model is no longer sustainable. Merchants expect value beyond transaction processing, and PSPs must find new ways to differentiate, whether through embedded finance, advanced analytics, or personalized merchant solutions.
  2. Regulatory pressures: Compliance is getting tougher. With PSD3 and other evolving regulations tightening control over payments, PSPs must invest in security, transparency, and seamless authentication, all while balancing operational costs.
  3. Big Tech & Fintechs: Apple, Google, and PayPal are no longer just competitors; they are redefining merchant relationships. These giants offer frictionless payment experiences and are increasingly cutting out traditional PSPs by integrating directly with businesses.
  4. Rising merchant expectations: Customization is king. Businesses want flexible, scalable, and omnichannel solutions that work in-store, online, and everywhere in between. If a PSP’s offering isn’t tailor-made to fit their needs, they’ll find one that is.
  5. Security concerns: The cyber threat landscape is evolving as fast as the payment industry itself. One data breach can destroy customer trust and cause irreversible damage. PSPs must stay ahead with cutting-edge fraud detection, AI-driven risk management, and continuous security improvements.

Financial institutions are cutting out PSPs - why?

Banks and financial institutions are increasingly seeking direct integrations with merchants, reducing their reliance on PSPs. Why? Because it gives them more control, better data insights, and the ability to offer financial services directly. Banks need a modern, flexible payment acceptance infrastructure to regain control over their merchant relationships. To stay competitive, they must move away from fragmented legacy systems and adopt a seamless solution that enables them to offer a future-proof merchant proposition.

By combining the latest advancements in back-end and front-end payment infrastructure, banks can provide real-time, cross-channel data, meet diverse business needs, and strengthen their role as strategic partners in an increasingly digital payments landscape, just like Aevi and Silverflow.

How PSPs can add value beyond payment processing

In an industry where seamless transactions are expected, PSPs must do more than just facilitate payments to stay competitive. Merchants today seek partners who can help them grow their businesses, optimize operations, and offer more than just a payment gateway. To remain relevant, PSPs need to add value beyond processing. Here’s how they can do it:

1. Turning data into actionable insights
Merchants generate vast amounts of transactional data, but without the right tools, this data remains untapped potential. PSPs can provide analytics that transform raw data into valuable business intelligence, helping merchants understand customer behavior, identify trends, and optimize pricing strategies. By offering real-time insights, PSPs enable merchants to make informed decisions that drive growth and efficiency.

2. Expanding into embedded finance
Modern merchants require more than just payment acceptance, they need financial tools that streamline their operations. PSPs can enhance their value proposition by embedding financial services such as lending, insurance, and payroll directly within their platforms. Offering these services at the point of need helps merchants access working capital, protect their businesses, and manage finances more efficiently, all within a single ecosystem.

3. Delivering customizable APIs & SDKs
Every merchant operates differently, and a one-size-fits-all approach to payments no longer suffices. PSPs can set themselves apart by offering flexible APIs and SDKs that allow businesses to tailor payment solutions to their unique needs. Whether it’s integrating with existing systems, enabling new payment methods, or enhancing customer experiences, customization ensures that merchants get the right tools for their business model.

No PSP can go alone in 2025

By forging the right partnerships, PSPs can move beyond transaction facilitation and become indispensable to their merchants. The payments landscape in 2025 demands agility, innovation, and seamless integration across multiple services. A well-connected PSP isn’t just a service provider, it’s a hub that enables merchants to thrive. Whether it’s through Aevi’s payment orchestration, ISV integrations, data-driven decision-making, or fintech collaborations, success lies in building an ecosystem that delivers real value. Those who embrace this interconnected approach will not only survive but lead the next wave of payment innovation.

Why Aevi’s card-present orchestration platform?

Aevi’s platform is essential for PSPs looking to streamline their payment operations and expand their merchant offerings. Its cloud-based orchestration layer connects acquirers, ISVs, and merchants seamlessly, reducing complexity while enabling real-time data access, flexibility, and scalability. With Aevi, PSPs can adapt to market demands faster, deliver tailored payment experiences, and strengthen their position in an increasingly competitive industry.

The payment industry in 2025 is a battleground. PSPs that cling to outdated models will struggle, while those that embrace change, leverage technology, and build strong partnerships will thrive. The time to evolve is now, before the jungle swallows you whole.

For tailored payment solutions and seamless integrations that drive growth, reach out to Aevi and take your payments strategy to the next level.

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